All Sprague Woodworking solid wood tops are backed by a limited lifetime warranty covering defects resulting from our workmanship. Because wood is a natural material, both your countertop and its finish will evolve over time. This natural aging—including dings, dents, scratches, and changes in surface appearance—is not covered under warranty.
Wood also responds to environmental conditions such as heat and humidity. As a result, slight changes in size or shape, as well as movement that may lead to minor warping, checking, or cracking, are considered normal characteristics of natural wood and are not deemed defects.
By purchasing one of our wood countertops, you acknowledge that it is a piece of fine furniture and will age, react, and develop character as the years go by.
Your top reflects how you care for it. It is strongly recommended that you read all the countertop literature on our website. The oil-based finish on your top (Waterlox) should be reapplied every 5-8 years to help maintain maximum protection for your wood top. However, areas like sinks or heavy-use areas should be inspected yearly to make sure the finish has not worn away or looks "tired". If you have chosen a mineral oil/Beeswax finish, that would require more maintenance, and you would want to reapply the mineral oil regularly as needed to keep the wood from drying out.
Any damage as a result of delivery must be reported immediately. Color and grain discrepancies are not a warranty item; we will do our best to minimize these discrepancies, but you must expect that your top will contain a variety of color and grain patterns from board to board, as that is natural in all wood species.
DO NOT utilize glues or other adhesives to secure your top; doing so will void the warranty on your top because the adhesives or a non-slotted screw hole do not allow your top to move, which can cause the top to crack.
Please note that any alterations made to your countertop once you take possession will also void the warranty. It is imperative that you review the Care and Use page to understand other important information on cleaning your wood countertop and caring for it over time.
****WE DO NOT WARRANTY UNFINISHED TOPS ****